FAQs

Where are you located?

Lex Creative is located in Singapore.

Do you have a physical store?

Lex Creative is an online-only store. But a physical store is definitely something that I am working towards one day! You might also find me at markets ocassionally. You can also follow me on Instagram to find out about my up-coming pop-ups!

How long does shipping take?

Local Orders: I use Ninja Van to ship local orders. Please expect your items to be delivered within 3-5 business days.

International Orders: With SingPost, your items may take anywhere between 2-4 weeks to be delivered, depending on your location.

All orders will be given a tracking number, so you'll always be able to check on the status of your package.

I tried to checkout but it's telling me that shipping is not available for my selected address. What do I do?

Firstly, thank you for supporting my shop!

If you run into this issue, try clearing your browser cache and history. If this doesn't work, please drop me an email at hello@lexcreativesg.com and I can assist with creating an order for you in the backend.

We would love to stock your items in our retail store. How do we get in touch with you? 

Thank you for your interest in my products! For all wholesale enquiries, please reach out to me via email at hello@lexcreativesg.com and we can work out the details together. I would love to connect with you and figure out how we can help each other grow our businesses!

For any further enquiries, please do not hesitate to reach out!